Protecting your privacy is important to Helium SEO. We strive to keep your
personal information confidential. By ensuring that you are aware of and understand
Please take a moment to read the following policy to learn how we manage your
Why we collect personal information
Helium SEO collects and uses your personal information to give you superior
customer service, to provide you with convenient access to our services, and
to make a wider range available to you. In addition, we use your personal information
to keep you up to date on the latest information we think you’d like to hear
about. This may occasionally include information from other technology companies
about products and services that can add value to your Helium SEO service.
From time to time, we may also use your personal information to contact you
to participate in a market research survey, so that we can gauge customer satisfaction
and develop better services.
How we collect personal information
We collect information about you in several ways. For example, we might ask
for your contact information when you correspond with us, call us to request
support or register for our services. We collect and store the information
you provide in a secure database.
When we disclose personal information
Because Helium SEO is a global company, your personal information may be
shared with other Helium SEO business units around the world. They will
protect your personal information in accordance with the Helium SEO Customer
information with carefully selected companies, in regards to our unique business
linking referral sytem. If you do not want to allow Helium SEO to share
your contact information with any other company, contact us and let us know
your preference in this area. We would add further that this service may not
be suitable for all business types and we respect those differences and your
decline of our services in this event.
Helium SEO works with other companies that help us provide services to you,
and we may provide your personal information to these companies. At times we
may be required by law or legal process to disclose your personal information.
We may also disclose information about you if we believe that disclosure is
necessary for the public interest.
How we protect your personal information
Helium SEO safeguards the security of the data you send us with physical,
electronic, and managerial procedures. We urge you to take every precaution
to protect your personal data when you are on the Internet. Change your passwords
often, use a combination of letters and numbers, and make sure you use a secure
Access to your personal information
You always have access to the information we have about you. To review and
update your personal contact us by contacting us and we will gladly provide
this for your review and changes where necessary, or simply login to the members
area of the Helium SEO website.
Collecting other personal information
When you browse Helium SEO’s website, you are able to do so anonymously.
Generally, we don’t collect personal information when you browse — not even
your email address. Your browser, however, does automatically tell us the type
of computer and operating system you are using.
Like many website’s, the Helium SEO website uses “cookie” technology. When
you first log in to our site, the cookie identifies your browser with a unique,
random number. The cookies we use do not reveal any personal information about
you, except perhaps your first name so we can welcome you on your next visit.
Cookies help us understand which parts of our websites are the most popular,
to study traffic patterns on our site so we can make the site even better.
In some of our email to you, we use a “click-through URL.” When you click one
of these URLs, you pass through our web server before arriving at the website
that is your destination. We track click-throughs to help us determine your
interest in particular topics and measure the effectiveness of our customer
Our company wide commitment to privacy
To ensure your personal information remains confidential, we communicate these
privacy guidelines to every Helium SEO employee.
Helium SEO does not knowingly solicit personal information from children
or send them requests for personal information.
Helium SEO’s website contains links to other sites. Helium SEO does not
share your personal information with those websites and is not responsible
for their privacy practices. We encourage you to learn about the privacy policies
of those companies.
If we are going to use your personal information differently from that stated
at the time of collection, we will try to contact you via email using the most
recent information we have. If you have not given us permission to communicate
with you, you will not be contacted, nor will we use your personal information
in a new manner.
Last updated June, 2009.
© 2009 Helium SEO All rights reserved.